Yale Enforcement Services Computer Based Training Center (CBT) was developed and is continuously enhanced with new courses for the benefit of our security officers, supervisors, and managers. All of our employees have the ability to log onto the system 24 hours per day, seven days per week to gain access to a wide range of professional development curriculum - including web-based training courses and video training courses.

Prior to logging in the first time, make sure your system meets the following software requirements:

  • Web Browser: Internet Explorer 6.0.29 or higher/FireFox 2.0.0.1 or higher/Safari (Macintosh)
  • Flash Plug-in: Version 7 or higher

Finally, make sure all pop-up blockers (commonly found in web browsers and anti-virus programs) are disabled.

To access the CBT simply enter your user name and password in the spaces provided. (Note: Your user name and password were provided in your Welcome Letter.). Once you have entered the data, please click the "Submit" button. When you log into the site, you will be presented with a list of continuing education courses. To access a course, simply click on the course title.

Once you click on the course title, the course will open on your screen in a new window. Make sure you have your sound turned on; and make sure that you have deactivated any pop-up blockers. Now you are ready to go!

Thank you for taking the time to complete these continuing education courses. We hope you find the material informative and effective. Don't forget to check back often as we are continuously developing and adding new courses and training courses to the Learning Center.

If you have problems logging in or taking courses, please contact your local branch office.

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Terms of Use

Please read these terms carefully...

As employees of Yale Enforcement Services, Inc., you are being provided this training to help you better understand the duties and responsibilities of a security professional. No part of these training tapes, tests, answers or materials may be copied or shared with anyone without the expressed written consent of Yale Enforcement Services, Inc. The fraudulent use of this material is grounds for discharge and may as well be grounds for other civil or criminal penalties under the law. By proceeding with this training, the user acknowledges, asserts, and promises that he or she is an employee of Yale Enforcement Services, Inc., and certifies, under penalty of all legal remedies available, that he or she is the one who is actually reviewing the material and/or taking any applicable test.

This training session is not to be used as a substitute for, part of, or as a supplement to any formal training that is required by any state, municipality, or any other branch of government. The viewer should reject any portion of these presentations that conflicts with any applicable governmental laws or regulations. These training tapes provide various perspectives on the handling of situations depicted. Previous training and experience, company policy, as well as local, state and federal laws should be taken into consideration where applicable. Physical skills training is best accomplished through a hands-on means.


Site Usage Rules

Please read these terms carefully...

  • You must use the "LogOut" button in the upper right hand corner of your screen when leaving the Computer Based Training (CBT) site. Failure to do so may result in delays of up to 30 minutes before you can log back into the site.
  • Only a single video or test can be viewed at any given time. Failure to do so could result in "LockOut" of the Computer Based Training (CBT) site and the removal of any Certificate of Completion(s). All violations are sent to Systems Administrators for immediate disciplinary action.
  • Before committing to any training video, please allocate enough time as to avoid any distractions.